Frequently asked questions
Can I try this for free? expand_more
You can try most of the features in the free plan, no credit card required. If you'd like to evaluate the features of one of the paid plans, please contact us.
How can I pay? expand_more
We accept payments using credit card (bitcoin and PayPal coming soon). Your payments are processed securely by Braintree. You will be charged right after you sign up for a paid plan and then every month.
What is the page limit? expand_more
It's the total number of web pages downloaded by all your crawlers since the beginning of your monthly billing cycle. You will receive an email if you're close to reaching the limit. After you reach it, you'll need to upgrade your plan or you won't be able to start any new crawlers.
What are parallel crawlers? expand_more
The maximum number of web pages that can be concurrently requested by all your crawlers. For example, with 10 parallel crawlers you can either run 10 different crawlers each with parallelization level 1 at basic speed, or you can run a single crawler with parallelization level 10 to increase its speed 10x.
What if I decide to cancel? expand_more
If you no longer want to use Apify, you can cancel your subscription any time. At that point, your subscription will last until the end of the current monthly billing cycle.
Can you set up my crawler? expand_more
We're always available to help our users with any issues, free of charge. If you want us to build a crawler for you from scratch, we might ask you for a fee. Contact us for details.